Our Responsibilities

We are required by law to:

• Maintain the privacy and security of your protected health information.
• Provide you with this Notice of Privacy Practices.
• Follow the terms of this notice currently in effect.
• Notify you if a breach occurs that may have compromised the privacy or security of your information.
  
  

We reserve the right to change our privacy practices and the terms of this notice at any time. Updated notices will be available at our pharmacy and on our website.

How We May Use and Disclose Your Health Information

We may use or disclose your PHI without your written authorization for the following purposes:

1. Treatment

We may use and share your information with healthcare providers to provide or coordinate your care.

Examples include:

• Reviewing prescriptions from your physician
• Discussing medication therapy with your doctor
• Counseling you about medications

2. Payment

We may use and disclose your information to obtain payment for services.

Examples include:

• Submitting claims to your insurance company
• Determining eligibility for prescription coverage
• Billing you for medications

3. Health Care Operations

We may use your information for pharmacy operations such as:

• Quality improvement activities
• Employee training
• Licensing and accreditation
• Audits and compliance reviews

4. Communication with You

We may contact you regarding:

• Prescription refill reminders
• Medication adherence reminders
• Drug recalls or safety information
• Alternative medications or therapies
• Health-related products or services offered by the pharmacy

5. Individuals Involved in Your Care

We may share information with family members, caregivers, or others involved in your care or payment for your care if you agree or if it is reasonable under the circumstances.

6. Public Health and Safety

We may disclose information for public health purposes such as:

• Reporting adverse drug reactions
• Preventing or controlling disease
• Reporting product recalls
• Reporting abuse or neglect

7. Required by Law

We may disclose your information when required by federal, state, or local law.

8. Law Enforcement

We may disclose information to law enforcement officials in certain circumstances, such as:

• In response to a court order or subpoena
• To report a crime on the premises

9. Health Oversight Activities

We may disclose information to health oversight agencies for activities authorized by law, including inspections, audits, investigations, and licensure.

10. Workers’ Compensation

We may disclose your information as authorized by workers' compensation laws.

Uses and Disclosures Requiring Your Authorization

Certain uses and disclosures require your written authorization, including:

• Marketing communications not related to your treatment
• Sale of your health information
• Most uses of psychotherapy notes

You may revoke your authorization at any time in writing.

Your Rights Regarding Your Health Information



Under HIPAA, you have the following rights:

1. Right to Access

You have the right to inspect and obtain a copy of your pharmacy records.

2. Right to Request Amendments

You may request corrections to your health information if you believe it is incorrect or incomplete.

3. Right to Request Restrictions

You may request restrictions on certain uses or disclosures of your information.

4. Right to Confidential Communications

You may request that we contact you in a specific way (for example, at home or by mail).

5. Right to an Accounting of Disclosures

You may request a list of certain disclosures of your health information.

6. Right to a Paper Copy

You have the right to receive a paper copy of this notice at any time.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with our pharmacy or with the U.S. Department of Health and Human Services Office for Civil Rights.

You will not be penalized for filing a complaint.

You may also file a complaint with the Office for Civil Rights at the U.S. Department of Health and Human Services.

Contact Information

If you have questions about this notice or your privacy rights, please contact:
Pillmart Pharmacy
1201 W. McDermott Dr. Allen, TX 75013
Moataz Metwally
info@pillmartrx.com

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